At Machmade, this our process:
Dedicated Account Management
We understand the importance of clear communication and personalized support. That’s why we assign a dedicated account manager to each of our clients. This individual serves as a single point of contact, ensuring seamless interactions and prompt assistance.
Technical Expertise at Your Service
Our team of plumbing and drainage managers is always ready to provide technical support. Whether you have questions, require guidance, or need assistance with a complex project, our experts are here to help
CCTV Investigatory Specialists
For CCTV investigatory work, we have a dedicated team of specialists. These professionals are equipped with the latest technology and expertise to carry out thorough inspections and assessments, providing valuable insights for your projects.
Transparent Reporting
We value transparency in our operations. For our key accounts, we have established a robust reporting process. This process includes sharing evidence, job completion documentation, and detailed reports to keep you informed every step of the way
Efficient Relationship Management
We leverage state-of-the-art Customer Relationship Management (CRM) systems to streamline our interactions and manage our client relationships effectively. This allows us to maintain a high level of responsiveness and ensure that your needs are met promptly.